1. Information We Collect
Information You Provide
- Account registration: Name, email address, password
- Shop purchases: Billing name, address, phone, payment details (processed securely via Razorpay/Stripe -- we never store card numbers)
- Newsletter signup: Email address and optional name
- Contact form: Name, email, and message content
- Comments & reviews: Name, email, and content you post
Information Collected Automatically
- Log data: IP address, browser type, pages visited, time spent
- Device information: Device type, operating system, screen size
- Cookies: Session identifiers, preferences, cart contents
- Analytics: Page views, referral source, user journey (anonymised)
2. How We Use Your Information
- To process and fulfil your orders
- To send order confirmations and shipping updates
- To send our newsletter (only if you opted in -- you can unsubscribe anytime)
- To improve our website content and user experience
- To respond to your messages and support requests
- To prevent fraud and maintain security
- To comply with legal obligations
We will never sell, rent or trade your personal information to third parties for marketing purposes.
5. Data Security
We implement industry-standard security measures including SSL encryption, secure password storage (bcrypt hashing), and regular security audits. However, no method of internet transmission is 100% secure. We encourage you to use a strong, unique password for your account.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Delete your account and associated data
- Unsubscribe from marketing emails at any time
- Data portability -- receive your data in a readable format
- Object to processing in certain circumstances
To exercise any of these rights, email us at privacy@sanatanbliss.com.
7. Third-Party Services
Our website may contain links to third-party sites (YouTube videos, social media, external articles). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.
8. Children's Privacy
Our services are not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify registered users by email of significant changes. The "last updated" date at the top of this page reflects the most recent revision.
10. Contact Us
For any privacy-related questions or requests: